As part of our guarantee, we stand behind you. This means that we will take care of your product for 2 years from the date of purchase if there is any damage or error in the processing of the jewelry. Just contact us and we will find a solution together. We work with top manufacturers to create handmade, responsibly procured pieces that are durable. We are confident in the quality of our product, hence the 2-year warranty. This also means that the warranty does not cover lost items, scratches made by normal wear and tear (such as a bent ring or chain, fading by contact with water or alcohol due to oxidation), improper use or storage of the product, and any alteration to your product by third parties outside.