Shipping & Returns

For customisable items , the delivery time may take longer as your jewellery is custom-made for you. Usually, it's 7-10 business days. Please refer to the respective product pages for the exact shipping information.

Free Shipping Germany from 80€
Free Shipping Rest of the World
from 120€
Germany (4-6 business days) 3,90€
Austria & Europe (7-9 business days) 7,90€
Switzerland (4-7 business days) 9,90€
Rest of the World (5-10 business days) 24,90€


You have the right to withdraw from the concluded contract within 30 days without giving reasons and to return the goods to us. It should be noted that these are not personalized products & earrings. The withdrawal period is 30 days from receipt of the goods.

Please proceed as follows:

1. Pack the items that need to be in their original condition together with the original Zalia jewelry packaging.

2. Please leave the delivery note in the package and tick the returns.

3. The return process is now initiated and you can return the parcel with sufficient franking to the following address:

Daniel Kloss Sole Proprietorship (Contact: Daniel Kloss)


49610 Quakenbrück